Frequently Asked Questions

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How do I change my ChemE account password?

There are two ways to do change your ChemE account password:

• Change Your Password by Stopping by the Computer Cluster (Doherty Hall A226)
  Log in with your default username and password on one of the computers in the cluster. Once you have logged on hold down the ctrl-alt-delete buttons on your keyboard. A window should pop up with a "Change Password..." option. Click on this option and follow the instructions to change your password.

• Change Your Password through the Remote Desktop Connection
  If you have access to Remote Desktop Connection, you can also change your password by using this utility. Click on the start menu and then click on "Windows Security" (on bottom of the right panel, next to the yellow padlock icon). A window will pop up and one of the options listed will be "Change Password...". Click this option and follow the subsequent instructions to change your password.

Please Note: For security purposes, there are now restrictions on the format of passwords. All passwords must contain at least 9 characters, and have at least 3 of the following 4 features: lower case letters, upper case letters, numbers, and special characters.

How can I connect to my documents, software, and/or other information on my Chemical Engineering account from my office or personal home computer?

You can use a service called Remote Desktop Connection. For instructions on how to use it, see our tutorial here.

What is my ChemE account username and password?

When you are first given your ChemE account, you are provided a default username and password: see User Accounts section.

How do I connect to a printer?

If you are trying to connect to a printer through a cluster computer or the Remote Desktop Connection, see our tutorial here.

If you are trying to connect to a department computer from an office or home computer, see our tutorial for connecting XP computers to one of our printers here and connecting Mac computers to one of our printers here.

How do I get the software offered by the Chemical Engineering Department?

For detailed instructions on how to retrive software available to ChemE users, view our instructions here.

Please Note: You will need a ChemE user account, and you will only be able to connect to our software server if you are directly connected to the campus network.

How can I request to have a poster printed?

For specific instructions on how to send in a poster print request, see our Poster Printing section.